Frequently Asked Questions
Where is NOLA Wine Merchant located?
NOLA Wine Merchant is located in the Uptown neighborhood of New Orleans, at 5601 Magazine Street directly across from Whole Foods.
Where can I park if I visit NOLA Wine Merchant?
We have a parking lot! We offer free off-street parking in our lot.
Can you put my wine in the car for me?
Absolutely! We are old-fashioned like that and usually insist on carrying out and loading boxes for our customers.
Do you have wine available already chilled?
We sure do! We have a wide selection of wines chilled and ready to drink! We even have a stash of plastic Mardi Gras cups in case you are headed to the park with your bottle.
What do you mean by “try before you buy?”
We often have samples open in our store for you to try for free. We want to understand your tastes, and the feedback you give us while tasting in our store helps us to guide you to bottles you will enjoy the most.
Can you order a special wine or put together a custom case for me?
Absolutely! For specific wines, give us the information that you have, and we will see if it’s possible to order it for you. We also love putting together cases for our customers! Give us a call or fill out our online form and we’ll work with you to create the perfect case for your tastes.
Do you sell gift cards?
YES! We offer both digital and physical gift cards. Call us or stop by the store and we can help.
Do you offer appointment shopping?
Yes, we do. If you are planning an event, stocking a cellar, or selecting a large quantity of bottles for gifts, this may be the best way for you to shop. Prior to your appointment we will gather information about your taste, budget and timing, so that we can have appropriate samples open and at proper temps when we meet. We typically schedule these appointments during our slower retail hours in order to give you the most attention.
Why do you want my name when I check out?
Our customers often come in and tell us that they purchased a bottle six weeks ago and loved it, but cannot remember what it was. By tying your purchases to your name, we can more easily track which bottles you’ve enjoyed in the past, and make informed decisions on which bottles you might enjoy in the future!
Do you hold wine tastings?
We have both reserved space and free tasting events that are announced through our website, newsletters, and social media. We also have bottles open for sampling in our store most days. We want our customers and staff to have the opportunity to taste as many wines as possible!
Can my wine group meet in your tasting room?
We would love to host your wine group! We start this process by gathering the pertinent information from a member of your group in order to provide you with a cost estimate, presentation proposal, and available dates and times.
I want to host a tasting in my home. Can a member of your staff lead it?
This is a service that we offer. We start this process by gathering the pertinent information from a member of your group in order to provide you with a cost estimate and presentation proposal.